Version 2 · effective 6 September 2026

What we collect when you buy or play, what we publish, and what you can ask of us.

Who we are

FallenTech Network operates the FallenTech Minecraft servers and this store from Ontario, Canada. For anything in this policy, contact us on Discord: discord.gg/fallentech.

What we collect when you buy

• The in-game username you enter, what was bought, when, the price paid and whether it was delivered.
• Whether you chose to have your purchase shown publicly, and the version of the Terms you accepted and when.
• Stripe's transaction identifiers, so we can find an order when you ask about it.

Payment details - your card, email, billing address and the fraud-prevention data Stripe collects - are handled by Stripe and Link under Stripe's own privacy policy. Card numbers never reach our servers.

What we publish, and only if you opt in

If you tick the opt-in box at checkout, your username, the item and the amount appear on the store's recent-purchases and top-supporter panels, and an announcement naming you is shown in-game. If you do not tick it, nothing is published. You can withdraw at any time by contacting us; we then hide your purchases from those panels. Purchases made before this policy came into effect are no longer shown.

Support records

Each purchase is also posted to a private staff channel on Discord (username, item, amount and transaction id) so staff can answer support questions without opening the payment system. Only staff can see it.

Server data

Playing on the network involves the usual server-side records: your username, the IP address your game connects from, chat and moderation records, in-game statistics, and the client and device information the game sends when you connect. We use these to run the servers, enforce the rules and prevent abuse. Moderation records are kept for as long as they are relevant to enforcing the rules.

Sharing

We share data only where needed to run the service: with Stripe and Link to take payments, with Discord for the staff channel and support, with the providers that host our infrastructure, and where the law requires. We do not sell personal information and we do not use advertising trackers.

Retention

Purchase records are kept for accounting, tax and fraud-prevention purposes for up to seven years. Other data is kept only as long as it is needed for the purposes above.

Children

The servers are open to players of all ages, but purchases must be made by an adult (see the Terms). We do not knowingly collect personal information from children under 13 beyond the in-game username needed to play. A parent or guardian can contact us to have it removed.

Your rights

You can ask what we hold about you, ask us to correct it, withdraw consent to the public display of your purchases, or ask for deletion - subject to the purchase records we must keep. Contact us on Discord. For payment data, you can also make a deletion request through Link at link.com, which Stripe handles for these transactions. Canadian users may contact the Office of the Privacy Commissioner of Canada; EU and UK users have the rights set out in the GDPR, including the right to complain to a supervisory authority.

Cookies and local storage

This store uses your browser's local storage only to remember your basket, your username and your checkout choices. It sets no tracking cookies. Stripe's checkout pages set Stripe's own cookies under Stripe's policy.

Changes

We will post any changes here with the date. Version 2, effective 6 September 2026.